During the exploratory phase (phase I: April 2016- Jan 2017) we used individual semi-structured interviews with 62 randomly selected patients in Doboj municipality to hear from their experience and to explore their perceived needs and expectations. Participants were purposively recruited to represent the spectrum of terminally ill patients and to ensure that age and gender distribution was representative of the population registered at the primary health centre in Doboj. Data were coded in Epi-Info 7
and analysed using an inductive thematic approach.